By putting our clients as the heart of everything we do sets us apart our competition. Our commitment to you, our borrowers:
- We will be easy to do business with
- You will talk to a real person
- We will get back to you
- We will go the extra mile, every time
- We will listen to what you want
- We will provide home loan options that suits your needs
- We will provide attractive interest rates
- We are here to serve you and you will be 100% satisfied with our service.
We have a dedicated team at SP Mortgages. When you call us, your queries will be answered by one of our friendly brokers who will guide you through your loan application or re-finance process and provide you with the assistance and advice you need into the future.
Our brokers are accredited member of FBAA and their insight on the market can be invaluable. They are knowledgeable on all of the different loan products available on the market. They will look at wide range of loan product options that are suitable, and assist you to determine which on is most appropriate.
You can feel confident that you are in safe hands as we will:
Help you choose from a wide range of options
Provide impartial advise
Find you the right home loan product
Handle all the details
Help you be mortgage free sooner
How do we start?
- It all begins with a meeting. This could be at your place, a cafe or anywhere else that suits you. We work 7 days until 9 pm so our Broker can meet you based on your flexibility so you do not have to take time off from your work to meet us. The session is obligation and cost free, and is a great way to get started.
- In the meeting, we understand your lifestyle and discuss financial requirements with you that determine how we can help.
- To ensure you get the very best help you can, we recommend you to block approximately an hour from your diary.
After the meeting
We calculate your borrowing capacity and determine how much you can afford to repay. We compare hundreds of home loan products from our wide range of lenders panel to find the right one for you. We pull our findings together and provide our recommendation to you that is designed to suite your specific needs. We will explain our recommendation in detail and discuss the fees, costs and conditions associated with home loans.
We do all the legwork for you which includes searching the market for most suitable loan products, explain to you the differences and the benefits of each product that meet your needs and borrowing criteria. We help you to select a product and assist you with application process.
We are experienced with regard to the information each lender requires and know how to go about submitting successful applications. We can assist you to complete the forms correctly, help you to avoid expensive mistakes, and do the best to ensure your application will be successful the first time which could potentially save you time, hassle and money. Also, we keep you fully updated on the progress of your application right through to settlement.
We communicate with all relevant parties to ensure a smooth settlement process. We take utmost care of your loan application so you can be confident knowing that all areas of your loan application are being managed and you are being informed each stage of the process.
Our service is no cost to You
We charge NO fee to you because upon successful settlement of the loan, the lender will pay us. Hence, our goal is to help you find the right deal.