Lending services are provided by SP Mortgages Pty Ltd Services ABN 28210317390

  +61 433 180 646  g01/124 Marsden St, Parramatta NSW 2150

Post Settlement Checks

Client Story

  • We refinanced $1.5 million loan for a couple and they discovered their offset was not linked to their loan (due to the bank error) after 18 months and by then $6,035 worth of interest benefit was missed out for the savings they kept in offset. Good news for the customers we got it refunded!
  • Another couple we refinanced were charged $700 incorrectly for the discharge on the settlement that we helped reconciling and got it refunded.
  • First home buyer settled in property and 3 months later, realised the fixed rate applied was 1% higher than it should, the bank settlement team missed applying the rate lock. Ultimately, we had it rate corrected and interest overpayment refunded!
  • Young couple we helped with refinance did not maintain the building insurance for 3 years as their previous broker never explained when they first purchased the property. We explained and they are protected from any disaster.


Section Break

We now have access to internet banking and I can see all loan accounts(Required)
We have checked the loan balances and it reflects correctly (post settlement)(Required)
We have checked the interest rate applied to my loan account and it looks correct(Required)
Our offset account is linked to variable loan account (if applicable)(Required)
Variable loan account offers redraw facility which allow you to make unlimited Extra Repayments anytime and I have called my lender to activate it(Required)
I am aware of my first repayment date and frequency and I will make sure enough funds are available in my nominated account for direct debit(Required)
We understand maintaining the building insurance is a mandatory and I will make sure to maintain the insurance policy(Required)
We understand and there are other insurances mortgage holders should consider such as Life insurance, TPD, Income protection etc
If you have answered NO to any above questions OR like to ask anything, please drop a brief message and we will be in touch with you to discuss.
This field is for validation purposes and should be left unchanged.

Frequently asked questions

What is the difference between a mortgage broker and a mortgage adviser?

Mortgage broker is the old term used for mortgage advisers and essentially means the same thing. 

Why should we choose SP Mortgages?

Your SP Mortgages adviser is your personal consultant:

– We are in the business of helping people.

– We provide you with professional advice on all the options.

– We assist you to work out how much you can afford to borrow and the best repayment options.

– We will explain the pitfalls, interpret the fine print and fill out the forms for you.

– We work with a wide range of lenders, including major banks.

– We negotiate with the lenders and work to get the right mortgage for your needs.

– We liaise with the other professionals such as your Solicitor and Accountant.

– We remain available to help you with any loan queries you may have in the future.

In short, we do the hard work for you, without the worry. We can save you time and money and there is no extra cost for our service.

SP Mortgages advisers have the knowledge, buying power, negotiating skills, patience and the experience to shop around on your behalf. Whilst we cannot tap that “crystal ball” we can tell you what is forecasted by the experts.

Why use a Mortgage Adviser?

The mortgage adviser industry is now well established in Australia, writing approximately 60% of all home loan business and this figure continues to grow annually. Mortgage advisers offer choice, professional advice and expertise. No single lender, no matter how good, can be all things to all people. In addition, they only have their product to offer you so they attempt to make your needs fit their product and tell you this is the best solution for you.

An SP Mortgages adviser approaches your loan from another angle. We work to match your needs to the products of a large range of lenders and we act for you, not the lender.

In addition, the high volumes of loan business we process as a national group gives us more influence to negotiate the best overall package, including fee reductions, interest rate discounts, useful contributions to legal costs, and reduced banking costs.

We remove the stress and save you time and money.

No, we keep all details on your dealings with us in our offices. You can subscribe to email newsletters and we send all clients our regular newsletters. We encourage our clients to let us know of any changing circumstances that you may want some input from us on. We are always here to talk about interest rates and fixed rate rollovers.

How do you help us select a good mortgage lender?

We are not aligned to any lender which means we can help you sort out the positives, as well as the negatives, involved with mortgage financing. Issues like establishment costs, banking fees, legal contributions and service all contribute towards a good mortgage lender. We do deal with the non-bank lenders and we are finding that sometimes the mortgage packages they offer are more advantageous to certain clients than trading bank lending packages. We make recommendations to you based on our research, experience and knowledge. However the final decision about who you wish to borrow from will always be yours.

Can we make lump sum payments off our fixed rate loan?

This is another lender differential – some lenders will allow you to make extra payments, or lump sum principal mortgage payments, off your fixed rate loan without penalty and others won’t. When we are advising clients on mortgage options this issue is always covered as we believe it is better to have the option to pay extra during your fixed rate term.

Should we have a mixture of fixed rate and floating (variable) rate in my mortgage facility?

More people are presently choosing a split option between floating (variable) rate and fixed interest rate on their house mortgages. However, this does depend on your lender, as some will let you make extra payments off your fixed rate – so why have it split?

The reason for taking a floating rate is primarily to give you the flexibility for increasing your payments. In today’s market the floating rates are higher than the fixed rates so we usually calculate how much you can pay and then structure your loan accordingly.

Most lenders allow you to restructure your mortgage on your fixed interest rate maturity so any floating rate / fixed rate adjustments can be made then.

My own bank declined my loan. Does this mean no-one will give me a loan?

Each lender has vastly different criteria, and quite often, while you may not qualify with one bank, you may easily fit the criteria of another. We are aware of the differing lending criteria and are able to assist you in choosing the most appropriate lender for your individual circumstances.

Can I pay off all or part of the loan at any time?

Although the loan is intended to be lifelong and you are not required to make any payments during the life of the loan, you can choose to repay all or part of the loan at any time. 

Can I transfer my loan to my new house if I decide to move?

Yes, so long as you meet lending criteria at the time – but you must tell us in advance so we can arrange for your new property to be valued.

How much does it cost to use a Mortgage Adviser?

When purchasing a residential property or investment property, there is no extra cost to you the client. The lender that approves your loan pays us for successful applications. If we do need to charge a fee for any reason, you will be advised before we begin any work for you. The lenders pay us for the work we do in preparing loan applications and providing accurate information. The lenders do not charge clients extra for using a mortgage adviser – in fact some lenders give clients of ours better deals than they would get directly. There are no hidden costs.

I have a question that is not listed here

If you have a question that is not answered here or if you know a question that would be a worthwhile addition to this FAQ please don’t hesitate to write us a line at pujan@spmortgages.com.au. We appreciate your questions and feedback!


Secure the right home loan for your needs. Let’s see how we can help you!

Lending services are provided by SP Mortgages Pty Ltd Services ABN 28210317390 Authorised credit representative of Connective Credit Services Pty Ltd Australian Credit Licence No. 389328/ CRN 487319. Your full financial situation and requirements need to be considered prior to any offer and acceptance of a loan product.

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